Elizabeth Barrette (ysabetwordsmith) wrote,
Elizabeth Barrette
ysabetwordsmith

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Sauce for the Gander

It occurs to me that insurance companies (in general, but especially health insurance) have gotten into a habit of promising things they never deliver. "Bait and switch" is generally illegal, and grounds for lawsuit or complaint to chamber of commerce, Better Business Bureau, etc. And insurance companies often wind up owing people huge amounts of money that they refuse to pay. That's grounds for setting a collection agency on them.

I don't expect this sort of tactic would work very often; the companies are too rich and powerful. But if a LOT of people started suing the insurance companies and turning collectors onto them, it would drive them nuts, maybe even make them stop being so horrid. And halting that kind of attack would be a giant game of whack-a-mole, because there are millions of dissatisfied customers out there.
Tags: economics
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  • 29 comments
Hm? Chiropractors provide relief which is sometimes temporary and sometimes longterm or permanent. You pay per visit; if it's not helping, you don't go back. The fact that people do go back, shows that often it is helping.

With big insurance companies, the problem is that you pay in advance, and then when you have a big need, they don't pay it. And how much competition is there really since you can't shop across state lines?

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With any form of actual pain treatment (all of which could be dismissed as placebo) you pay for what you get, as you get it. With insurance, you pay for what you may never need, and may not get from the insurance company when you do need it.

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>>People wouldn't gamble if they had no confidence in the bookie paying off.<<

With health care, not taking the gamble can be unbearable. But that's about what it takes to make me roll those dice: when a complaint is making it impossible for me to sleep, or work, or is otherwise unbearable. The chance of mishap for me is always high. The chance of trouble-free success is low. I consider visiting the doctor to be a very long shot made out of desperation.

>>Yeah, sure: morphine only works if you believe it does. <<

Not exactly. It works better if you believe it does. So does pretty much every other treatment. You're adding the placebo effect to the base effect. That makes a difference.

>>People who spend money on quack or con artist don't like to admit they've been had. They play back into the hands of the spin doctor, the chiropractor, etc.<<

They do the same with the mainstream options, and some of those are little better. Statistically speaking, even.
>>With any form of actual pain treatment (all of which could be dismissed as placebo) you pay for what you get, as you get it. With insurance, you pay for what you may never need, and may not get from the insurance company when you do need it.<<

The problem is that almost nobody working a normal job can afford more than the very cheapest medical supplies or services. Unless you are downright rich, many health services are simply unaffordable -- you pay more for an hour than you make in a day or a week, and a single significant injury or illness can cost more than you make in a year. It's a matter of trying to pay for institutional-scale expenses with an individual-scale budget. The alternatives are to do without, or to pay for "insurance" and pray that if you do need to make a claim, enough money will come back to knock the bills down to something you can almost afford.

That is evil.
>>Majority rules does not apply to science. A thing works or it doesn't.<<

If only it were that simple. That rule applies to many sciences that deal only with the abstract or concrete aspects of the world. It does not apply to many sciences that involve living things, and pretty much does not apply to any science involving humans. You just can't pin down all the variables. Even in conventional medicine, drugs and other treatments work well for some people, marginally for some, and not at all for others. This is especially true in some fields, such as cancer or mental health. And frankly a lot of those treatments are little better than placebos.

Conventional medicine works badly for me. I've had so many experiences where a thing worked poorly, not at all, or backfired that I approach only with great reluctance and an expectation that whatever they try many not work. That tends to subtract the placebo effect from everything, which means that very little works even close to as well as it's supposed to. And then people do not want to believe that when I tell them, until they have seen one of the bizarre results, which as you may imagine is not a demonstration I wish to furnish.

It makes me more flexible about what I consider "works" and "doesn't work." I approach everything with both hope and skepticism. If it works, I keep using it; if not, I try something else.

>>They couldn't stay in business if they didn't have many customers convinced that they provide services as advertised. They're like the chiropractors and neighborhood preachers, I think: successful con artists keep the rubes coming back for more.<<

Oh, they're great at convincing people. They sell "peace of mind." Which is great, unless you need to make a claim. Then you're screwed.
There are two reasons for buying insurance.

1. 'peace of mind' against large bills, which may last only till the first large bill actually happens and isn't paid

2. getting value every few months on small bills, which may last only till the insurance company notices that you're a loss to the company

We'd have to find some figures, but the fact that people do keep buying insurance may be a result of #1 -- they haven't yet made a large claim so
expect it to be paid as advertised. Some people do this in case of their child unexpectedly coming down with something serious. An emotional reason, which may or may not be supported by the odds.

In fact a good many young healthy people have rationally chosen to go without insurance -- which is why Obama's plan will force them to buy it. (Some figures of its cost and payoffs at my LJ.)
>>We'd have to find some figures, but the fact that people do keep buying insurance may be a result of #1 -- they haven't yet made a large claim so
expect it to be paid as advertised.<<

Some studies have supported that, yes. Another heavy support is that most bankruptcies (I think it's about 60% now) are for medical bills, and of those, most (about 80%) were from insured people.

>>In fact a good many young healthy people have rationally chosen to go without insurance -- which is why Obama's plan will force them to buy it.<<

No matter how healthy you are, you can still get hit by a car or something like that, so it's always prudent to have access to good health care. However, I'm extremely against any plan that FORCES people to buy health insurance. Most people who can afford it already have it; most people who don't have it can't afford it. And people who hate the industry shouldn't be forced to support the people who are getting rich from it.
I agree (and so did Obama, during the campaign). Hillary did want a mandate, but she wanted several public options among the choices (as well as keeping your existing private coverage if you liked it).

The bill shaping up, with the mandate but little else, seems the worst of both worlds.

Re: Hmm...

ysabetwordsmith

11 years ago

There's a third reason for buying insurance here in MA: it's legally required.

And this is considered a "model" for the whole country.
They have lots of customers in MA regardless of whether they provide any services at all, since we are now legally obligated to purchase their products, no matter how expensive, unaffordable, or useless they may be.

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Um, well, yeah.

My husband gets insurance through work, so we're basically OK our own selves. I mean, we'd probably buy that anyway, IF we could afford it. We have in the past successfully fought the denial-of-care approach and won.

However, this does not mean that I am unsympathetic to people not as privileged as we are; rather the reverse.

Refusing to pay has a lot of downside, and I'm not going to criticize anyone for not doing that. This does not make the requirement any less outrageous.
A revolt can work. The catch is, you need overwhelming numbers. It's like storming a castle. The government has massive power to enforce its desires, wrong or right. In order for a revolt to work, that means flooding the system with so many challenges that not even the government can afford to apply force to all the people who are breaking that rule.

With health insurance mandates, that probably won't work, because most people will pay for health insurance. If people who can't afford it refuse, there will probably be few enough that they can simply be fined into bankruptcy or thrown into jail for being poor. That's a vile thing to do, but our government has kissed off its ethics long since.

However, a revolt also relies on a groundswell of rage and resentment. That we do have; the insurance companies have made a majority of people HATE them. So it's possible that a spark in one place could flash into a wider conflagration based on that smouldering resentment.

The drawback to that, of course, is that enraged people tend to smash things. Reasoned reform is therefore greatly preferred over revolt and riot.

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Re: Hmm...

ysabetwordsmith

11 years ago

Deleted comment

Re: Hmm...

ysabetwordsmith

11 years ago