Then there was this interesting essay in response.
Well, so. Susan happens to have a gorgeous voice, plus skill cultivated over years of practice. That's something to admire. I surmise that she doesn't have a singing career because she isn't conventionally pretty and thin, and she speaks her mind instead of saying and doing what people expect. I rather admire her, but then my standards for respect are ... nonstandard.
The whole crowd pretty much laughed at her, until that voice smacked them all in the face and shut them up. And you know what? I bet they do that to a lot of people, who don't have the power to snap them out of it. It's crass. It's shallow to judge someone by their appearance, and it's crass to make fun of people. Some audience and staff members may be looking for talent, but most of them sound like they're just looking for an opportunity to be snotty. Nonsense like this is why I don't watch shows like that. I don't find that kind of behavior entertaining; I find it disgusting.
I think the essay assumed that everyone's opinion of her went through a particular pattern, and I didn't see things the same way at all. But Susan sounds like a lady who might be fun to chat with over a cup of tea.