I agree with these. I will add that telephone technology has evolved in ways that make me hate them more, not less. They are more pervasive and intrusive now. They demand attention in being charged. The sound quality has become so horrendous that I can barely make out what anyone is saying, and in the case of any speakerphone function actually hurts my ears. And they're ruining the restaurant experience, which creates fallout that I have to deal with even though I know better than to play with my fucking phone at the table.
So if you like me and wish to communicate with me, I am happy to do that via email or facetime. I am never happy on the phone and use it only as an absolute last resort. The chance of accurate communication is only so-so and the chance of pleasurable communication approaches zero and costs me spoons to fake it.
Thoughts
August 19 2015, 08:27:25 UTC 5 years ago
Oh, they could. They choose not to. They prioritize corporations over customers. This makes for unhappy customers.
When I am unhappy, I cease being a customer if possible, and if not, reduce participation to the bare minimum with extreme surliness. It's one reason I'm always grouchy over the phone; I resent having to use it and support a parasitic industry. And if I ever get the chance to destroy that industry in favor of something better I will gleefully pounce on the opportunity.
Re: Thoughts
August 19 2015, 09:42:42 UTC 5 years ago
Re: Thoughts
August 19 2015, 09:51:36 UTC 5 years ago
Re: Thoughts
August 19 2015, 11:39:05 UTC 5 years ago
AT&T was recently revealed to be "most cooperative" with NSA warrantless spying.
Verizon, AT&T and most phone companies have recently paid massive fines & penalties to the FCC for violations. To the phone companies, that's "business as usual", similar to the way credit card companies prefer to "write down" or "write off" losses instead of doing anything useful to deter fraud (although the latest "smart chip" cards ought to make a dent in that, if properly deployed).
Lilly Tomlin's character said it best
"we don't care. We don't have to. We're the phone company".
Re: Thoughts
August 20 2015, 07:35:36 UTC 5 years ago